ADELE
ADELE Learning Management System
The Australian Defence Enterprise Learning Environment (ADELE) Learning Management System (LMS) is the platform used to deliver blended and self-paced learning. There is an OPEN, OFFICIAL: Sensitive and PROTECTED instances of ADELE. At ADC, ADELE OFFICIAL: Sensitive is predominately used.
1. Creating/Reset an account
On the login page, click on Create Account and complete the form.
Or, Click "Forgotten your username or password?". Enter your email address to send an email. You will be emailed a password reset link.
Note. If you do not have an @defence.gov.au email address a temporary account can be created for you. Speak to your Course or Workplace contact to sponsor an account creation through support@adele.edu.au
It is open to any public user with a valid course enrolment key.
Support for ADELE Open is not provisioned through the Defence Service Desk. In case of any support is required please contact ADELE Support.
This system is primarily used to provide training to non-Defence personnel.
1.1 Not receiving your password reset email?
Your account may be suspended if you have not logged in for a long time. Suspended users aren't able to receive emails from the system. If this is the case, please contact support@adele.edu.au
1.2 Password being sent to your fleet domain email instead? (For Defence users)
The Defence Corporate Directory has a troubleshooting guide on email routing. This tool can be used to see if emails to your Defence email address are being sent to the DRN or to the Fleet Domain. If it's the case where your password is being emailed to the Fleet Domain, please email fleet.help@defence.gov.au to have this rectified. The ADELE Support team can still reset your password but will be unable to switch the email re-routing that is in place. ADELE account creation relies on the Defence Corporate Directory details. Ensure these are current.
2. How do I generate my MFA code?
Multi-factor Authentication (MFA) codes are generated through an Authenticator App on your mobile device. This requires you to use both your password as well as a one-time code in order to login to ADELE (O:S).
For instructions and guidance on MFA, please visit the MFA Guidance Page: MFA Setup Guidance
2.1 How do I revoke my own MFA?
When you are signed into ADELE (O:S), click on your profile name or image at the top right. Go to Preferences. Under user account, click on Multi-factor authentication preferences. Under Active factors, click the Revoke button. You can then setup MFA again by clicking on the Setup App button under Available factors.
3. Email or name change?
Please send an email to support@adele.edu.au for the email & name change. Please do not self-register and create a new profile/account if you already have an existing profile on ADELE (O:S).
4. Is ADELE (O:S) available on the DPN?
Yes, all instances: ADELE Open, ADELE (O:S) & ADELE Protected are available whilst connected to the DPN.
Please note that while Microsoft Edge is supported, it can have issues with smooth video playback.
Limitations
DPN security restrictions will apply to course content. For example, external, non-whitelisted websites will be blocked (such as YouTube).
Some virtual classrooms (such as Class Collaborate) will also not function if accessed via the DPN as the media apparatus is also blocked due to the DPN security measures. Use of virtual classrooms on the DPN is dependent on an acceptance of the security policy governing their use there.
4.1. Is ADELE (O:S) available on personal devices?
You can access ADELE Open on your personal device, ADELE O:S is accessible on a personal device using two-factor authentication. ADELE Protected can be accessed through a DREAMS connection.
5. Which web browser(s) are supported by ADELE (O:S) and its plugins?
We recommend that ADELE users connect using Google Chrome, however Microsoft Edge, Mozilla Firefox and Apple Safari are all functional with ADELE. Microsoft Internet Explorer is unsupported.
For users connecting to BigBlueButton sessions, we recommend using either Google Chrome or Mozilla Firefox.
Please note that while Microsoft Edge is supported, you may experience minor issues while playing video content.